Shipping policy
Shipping Policy
Processing Time
All orders are processed within 24–48 hours after confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Once your order is shipped, you’ll receive a tracking update via SMS or email.
Delivery Timelines
Estimated delivery timelines across India:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 4–7 business days
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Remote Locations: 5–9 business days
Please note:
delivery timelines may occasionally vary due to courier delays, weather conditions, or high order volumes.
Shipping Charges
We currently offer:
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Free Shipping across India
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Cash on Delivery (COD) available on eligible orders
Any shipping fee (if applicable during promotions or special cases) will be shown clearly at checkout.
Order Tracking
Once your order is dispatched, you’ll receive:
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tracking details via SMS/email
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courier partner information
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live tracking updates
If you do not receive tracking details within 48 hours, contact us at:
Failed Deliveries
Please ensure:
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your shipping address is accurate
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your contact number is reachable
If a package is returned due to:
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incorrect address
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unreachable phone number
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repeated failed delivery attempts
we may require additional shipping charges for re-dispatch.
Damaged Packages
If your package arrives visibly damaged:
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do not accept tampered packaging if possible
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record an unboxing video
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contact us within 48 hours of delivery
We’ll investigate and help resolve the issue as quickly as possible.
Authenticity Promise
Every bottle shipped by Dewaru is:
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100% authentic
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sourced from verified Korean suppliers
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batch checked before dispatch
No replicas. No fake imports.
Questions?
For shipping-related support, contact: